Woolies Dash service expands to more areas in SA

Retail 14 December 2022

Woolworths announced that it is expanding its Dash online delivery service to more locations along the coast of South Africa.

It will now be available for the first time in Langebaan, Simon's Town, Mossel Bay, George, Knysna, Plettenberg Bay, Jeffreys Bay, Margate and Richards Bay.

Woolies Dash was recently integrated into the main Woolworths App as the retailer aims to deliver a true omnichannel shopping experience through its app. The integration means customers can now benefit from WRewards and online promotions and can use vouchers and Woolworths store and credit cards.

“As demand for online shopping continues to grow, we have continued to focus our investments on optimising the online shopping experience and order fulfilment across all our delivery networks. The introduction of Dash into our main app has been successful, with cart sizes increasing as customers also make use of product ratings and reviews, and other new and exciting features in the app. Over 70% of online food sales now emanate from the Woolworths app,” says Liz Hillock, director of online and mobile at Woolworths.

The updated Woolies App also brings the retailer's food, fashion, beauty and home departments together into one platform.

The retailer will be offering next-day ‘Express’ delivery for fashion, beauty and home this year, so for those who have left shopping a bit late. Woolworths Online scheduled delivery offers additional coverage for holiday spots a little further away from Woolies’ stores including Pringle Bay, Betty’s Bay, Kleinmond, Hermanus, Stanford, Wilderness, Sedgefield, St Francis Bay, Port Edward, Southbroom, Ramsgate, Port Shepstone and more.

November also saw the launch of Click and Collect for fashion, beauty and home, in partnership with Pargo, in over 250 areas in the Western Cape, with plans to phase in Woolworths in-store collection points and make this service available on the Woolies app in the new year.

Written by: Staff Writer.

Guzzle Media