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Coronavirus Lockdown Update: Bolt launches a delivery service for businesses to purchase essential items

E-hailing services Bolt South Africa announced that it will be delivering orders for essential services businesses like grocery stores during the 21-day South African lockdown.

The new Bolt Business Delivery platform will connect essential services businesses to drivers on the Bolt platform so that these companies are able to get their goods to customers who are unable to leave their homes.

How it works:

  • To sign up for the service, businesses must fill in an online form or by contacting Bolt using the email address.
  • Once signed up, Access will be given to the user for an easy-to-use web interface.
  • Retailers will be able to upload deliveries in batches, or they can be entered manually. They will also be able to choose whether orders must be picked up immediately or within 48 hours.
  • Real-time tracking will also be implemented to ensure that retailers and customers alike can follow the progress of their order.
  • Customers will receive an SMS notification to inform them that their delivery is on its way. Estimated time of arrival of goods and driver’s contact details will be provided.

Bolt Business Delivery is authorised to deliver goods between 05:00 and 09:00, and between 16:00 and 20:00 every day during the lockdown, the company said.

“We have launched Bolt Business Delivery with two key goals in mind: to make sure that drivers on the Bolt platform can continue to earn a living safely, and to help businesses selling the essential products defined by the lockdown regulations to get orders to their customers quickly and safely,” said country manager for Bolt in South Africa Gareth Taylor.


Written by: Gabriella Steyn.

Guzzle Media

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