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CoronavirusUpdate: Pick n Pay to add perspex screens at till points to prevent the spread of Covid-19

Retail 2 April 2020

Pick n Pay announced that it will be adding perspex screens to all till points countrywide as preventative measures to stop the spread of the coronavirus.

According to the retailer, the transparent screens – mounted at the till and situated between cashiers and customers – have already been installed in over 300 stores and are being rolled out to all stores.

Other measures already in place are social distancing floor markers in aisles, service areas and queues, and there are clear signs throughout stores as reminders. Customers are also being asked to queue and shop with a trolley, in order to ensure social distancing at all times.

Another initiative by the retailer was a special pensioners hour every Wednesday for people over the age of 65.

The retailer said that they will open all its supermarkets and hypermarkets an hour earlier every Wednesday for elderly customers to shop for their groceries and essentials.

The initiative will started on Wednesday 18 March 2020 and run between 7 – 8 am. Customers should have a valid ID to enter the store during this time.

Pick n Pay Galleria located in Amanzimtoti, KwaZulu-Natal also created an initiative that will be allowing customers to WhatsApp their grocery lists to them and they will deliver the goods to the customer.

The store stated that if customers live in Amanzimtoti and in surrounding areas it will deliver your groceries to your door.

Pick n Pay hypermarkets will remain open with the following trading hours:

Monday-Friday: 9am - 6pm
Saturday: 8am - 5pm
Sunday: 9am - 4pm

Safety and hygiene are an extremely high priority to the company and it has increased their already rigorous store cleaning schedules, as well as taking the following measures:

Tills will be cleaned regularly.
Sanitiser and wipes will be available at the entrance.
A limited number of customers will be allowed into the store at a time.
Social distancing will be requested of customers, with demarcated distances for queuing.

Written by: Gabriella Steyn.

Guzzle Media