Choose area:

Game prioritises stock and delivery of essential goods

Retail 20 July 2021

Amidst the disruption in South Africa, Game Stores remains focused on providing South Africans with essential goods in as many areas as possible, through its brick-and-mortar stores and its partnerships with Uber Eats and OneCart.

“Our ability to deliver online orders has been affected in some areas, such as Durban and surrounds, where routes have become inaccessible or unsafe,” explains Game’s Vice President, Andrew Stein.

“We are proactively communicating with customers and doing all we can to minimise delays, including re-routing orders to operational stores and facilities. Our focus during this time is to ensure that our customers are able to shop essential items safely and conveniently.”

Stein explains that the partnerships with Uber Eats and OneCart, which were launched during the initial Level-5 lockdown in 2020, allow Game customers to place their orders conveniently online with on-demand delivery. This service is for essential items only.

"Delivery to our customers via the Game stores has been impacted, especially in KwaZulu-Natal, and operationally the team is communicating directly with customers via contact centres, as well as making every effort to ensure delivery of items in areas which have not been heavily affected by the unrest," said Stein.

Stein added that the situation is developing rapidly and as such we are directing customers to our website where we have available updates.

“The safety of our staff and customers remains our top priority. Our teams are working hard to meet our delivery promise on all online and in-store orders in a safe and responsible manner.” Stein concludes.

We are updating our information portal daily for customers to get as up to date information as possible: https://www.game.co.za/game-za/en/latest-updates-on-unrest?utm_source=Website&utm_medium=Z-mags&utm_campaign=Unrest_Hub

The below stores are now open in KZN: