Logistics company Pargo partners with V&A Waterfront to launch click and collect drive-thru service

Retail 17 June 2020

Smart Logistics company Pargo, which is a convenient parcel pick-up point solution for online shoppers, announced that is has partnered with V&A Waterfront to launch click and collect drive-thru service.

Starting on the 11th of June, the V&A Waterfront will become the first retail mall to introduce the service which will be piloted until December 2020 and the service was made available to offer an alternative for shoppers who want to avoid possible exposure to Covid-19 by queuing in shops, but who still want to collect their own goods

The new Click and Collect Drive-Through service will allow customers to place online orders with multiple V&A Waterfront stores, and then to collect their parcels themselves.

The drive-through facility will be positioned at Entrance One of Victoria Wharf Shopping Centre nearest The Table Bay Hotel. The Kiosk itself will be situated outside, in front of Tasha’s restaurant.

The easy to use service allows customers to place orders online with participating retail stores. They will then receive a notification when the parcel is ready for collection. Customers simply drive up to the brightly coloured kiosk, collect their parcel, and drive away.

Lars Veul, Pargo co-founder and CEO said in a statement: “The pandemic has compelled South African retailers to prioritise e-commerce and omnichannel delivery. Online shopping has become a new norm and option. We are thrilled to be able to support the V&A Waterfront in their initiative to provide online shoppers with a fast, convenient and completely risk-free option. Click & collect shoppers using the drive-through will enjoy all the Pargo perks they have become accustomed too including real-time tracking, delivery status notifications and flexibility around collection times."

Participating stores currently include @Home, Cape Union Mart, Sportscene, Fabiani, Foschini, Wizardz, Old Khaki, Totalsports, Markham, Keedo, Poetry, G-Star and many more. More stores are expected to be added.

Customers will receive email and SMS notifications throughout the parcel’s journey, including when the parcel is ready for collection. Customers can then collect at a time convenient to them. The collection kiosk will be open daily from 9 am to 5 pm.

The shopper can check store listing on the V&A Waterfront’s website.

Written by: Staff Writer.

Guzzle Media